- Return Policy
- The cost of shipping to return an item will be covered by the customer.
- Returns must be made within 10 days of receipt of order. We are unable to accept returns made after 10days.
- All returns must be in the original manufacturer's packaging in new, unwashed, unused condition to receive credit. Items also cannot smell of smoke or be covered in pet hair.
- Returns will be inspected and processed within 5 days of receipt.
- If return is due to an error on our part a refund of the return shipping will be issued.
- If your order qualified for FREE SHIPPING, your refund will be amount paid minus our original shipping expense.
- Orders that did not qualify for FREE SHIPPING will be refunded the item's purchase price minus actual shipping expense.
- Refunds will be given in the original form of payment, if possible. After 60 days we are unable to electronically credit your credit/debit card.
- Clearance items are non-refundable.
- We do NOT charge a restocking or handling fee (unless you fail to meet our policies, see below)
- We do NOT provide return shipping labels unless return is due to our error.
- Orders returned as RETURN TO SENDER or refused upon delivery will incur a 20% restocking fee and deduction of shipping charges paid.
- Orders returned as undeliverable address will incur additional shipping fees to be re-shipped or a 20% restocking fee and deduction of shipping charges paid to cancel order.
- How to Make a Return
- Please email us at email@example.com for return authorization and return instructions.
FREE shipping on orders over $75